Voluntary Recall Of Select Laundry Detergent

RECALL OF SELECT ART OF GREEN^® LAUNDRY DETERGENT PRODUCTS

VOLUNTARY RECALL OF SELECT ART OF GREEN^® LAUNDRY DETERGENT PRODUCTS

AlEn USA is recalling its Art of Green^® Zen Lavender Garden Laundry Detergent 100oz bottles, Art of Green^® Free and Clear Laundry Detergent 100oz bottles and Art of Green^® Zen Lavender Garden Laundry Detergent 33.8oz pouches. Units from a single batch of the detergents may contain bacteria, including Pseudomonas aeruginosa, an environmental organism found widely in soil and water.

This bacteria may be harmful to people with weakened immune systems or external medical devices. The bacteria can enter the body if inhaled, through the eyes, or through a break in the skin. People with healthy immune systems are not typically affected by this bacteria. No illnesses have been reported at this time.

Out of an abundance of caution, the company is advising all consumers to discard and stop using Art of Green^® Zen Lavender Garden Laundry Detergent 100oz bottles, Art of Green^® Free and Clear Laundry Detergent 100oz bottles and Art of Green^® Zen Lavender Garden Laundry Detergent 33.8oz pouches immediately. All other Art of Green^® products are not involved in this recall and are safe to use as directed.

For more information or to request a refund, please follow the instructions below.

READ PRESS RELEASE

Impacted products

Please check the UPC and date codes (refer to images below to learn how to locate the UPC and date code) to confirm your products are included in the recall.

This recall includes products with the following UPC codes (10-digit code that can be found next to the barcode): 4315204850, 4315204860, and 4315204874 and the following date codes (printed on the cap of the 100z bottles or back left corner of the 33.8oz pouches): LOT M 220314, LOT M 220315, LOT Q 220324, LOT Q 220325, LOT Q 220326 and LOT Q 220328.

Sample images of impacted products are below.

Art of Green^® Zen Lavender Garden Laundry Detergent 100oz bottle

Art of Green^® Free and Clear Laundry Detergent 100oz bottle

Art of Green^® Zen Lavender Garden Laundry Detergent 33.8oz pouch

HOW TO LOCATE THE UPC AND DATE CODE

100oz Bottles - Date Code

33.8oz Pouches - Date Code

33.8oz Pouches - UPC

100oz Bottles - UPC

Non-Impacted products

All other Art of Green^® products have not been affected and are safe to use as directed.

AOG-Disinfectant-Spray-Citrus-Product-only

AOG-Disinfectant-Wipes-Lavender-Product-only

AOG-Disinfectant-Spray-Lavender-Prodcut-only

REIMBURSEMENT REQUESTS

To process your reimbursement for eligible products, please complete the information on this form. For more information, please contact AlEn USA toll-free at 1-800-615-3191 from 8:00 a.m. CST to 5:00 p.m. CST, Monday through Friday or at artofgreen@alenusa.com.

REIMBURSEMENT FORM

Frequently Asked Questions

First, check to see if the UPC code is included in the following list (the UPC code is a 10-digit code that can be found next to the barcode): 4315204850, 4315204860, and 4315204874. Next, check to see if the date code is included in the following list (on the 100oz bottles, this code will appear on the cap of the bottle. For the 33.8oz pouches, this code will appear on the back of the pouch, near the top left corner): LOT M 220314, LOT M 220315, LOT Q 220324, LOT Q 220325, LOT Q 220326 and LOT Q 220328.

AlEn USA has learned that certain limited products of its Art of Green^® Zen Lavender Garden Laundry Detergent and Art of Green^® Free and Clear Laundry Detergent may contain bacteria, including Pseudomonas aeruginosa, an environmental organism found widely in soil and water, and we are asking consumers to safely discard them out of an abundance of caution. No injuries have been reported at this time.

Consumers should immediately stop using Art of Green^® Zen Lavender Garden Laundry Detergent 100oz bottles, Art of Green^® Free and Clear Laundry Detergent 100oz bottles and Art of Green^® Zen Lavender Garden Laundry Detergent 33.8oz pouches if they have the codes listed above. Consumers that purchased these products may contact AlEn USA toll-free at 1-800-615-3191 from 8:00 a.m. CST to 5:00 p.m. CST, Monday through Friday or at artofgreen@alenusa.com to receive additional information.

If you have purchased Art of Green^® Zen Lavender Garden Laundry Detergent 100oz bottles, Art of Green^® Free and Clear Laundry Detergent 100oz bottles or Art of Green^® Zen Lavender Garden Laundry Detergent 33.8oz pouches, you may be eligible to receive a refund. Please complete this form or call AlEn USA at 1-800-615-3191 from 8:00 a.m. CST to 5:00 p.m. CST, Monday through Friday to learn more about available refund options. Once complete, please safely dispose of the product in its container with household trash.